FAQ

General Questions

Are your services covered by OHIP?

Unfortunately, these services are not covered by OHIP in the province of Ontario. However, most extended health benefits packages cover visits to licensed naturopathic doctors, massage therapists and chiropractors up to a certain amount per family member per year. Consult your benefits package for details.

Are you accepting new patients?

We gratefully accept new patients, and value your trust. The patient-doctor relationship is an important one, so we offer a free 15-minute “meet the doctor” visits for Naturopathic care to allow any new patient to get to know us a little better before they make any commitment. Just contact us at 519-578-7489 to book an appointment.

How can I refer friends and family?

Firstly, thank-you for your trust in referring a friend, colleague, or family member for our care. Your referrals are the greatest compliment we receive, and we promise to treat them with the same dignity, service and dedication to health that we provide everyone in our clinic. 
New patients can contact our office at 519-578-7489, or through our website.

A medical doctor’s referral is not required to become a patient of naturopathic medical services.

What is your cancellation policy?

Please allow 24 hours notice to cancel appointments. Missed appointments will be charged at the regular fee.

What are your hours?

You can reach us at 519-578-7489 or through email. Reception is available during the following:

Monday  -  10:00am – 7:00pm

Tuesday  -  8:00am – 3:00pm

Wednesday  -  10:00am – 7:00pm

Thursday  -  10:00am – 5:00pm

Friday  -  8:00am – 5:00pm

Staturday  -  9:00am – 1:00pm

Appointments are available outside regular reception hours.